We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Upload a new file
(FTP) when a new customer in Help Scout
2
Upload a new file
(FTP) when a new conversation started in Help Scout
3
Upload a new file
(FTP) when a customer is created in Help Scout
4
Upload a new file
(FTP) when a conversation is created in Help Scout
5
Create a folder
(FTP) when a new customer in Help Scout
6
Create a folder
(FTP) when a new conversation started in Help Scout
7
Create a folder
(FTP) when a customer is created in Help Scout
8
Create a folder
(FTP) when a conversation is created in Help Scout
9
Change permissions
(FTP) when a new customer in Help Scout
10
Change permissions
(FTP) when a new conversation started in Help Scout
11
Change permissions
(FTP) when a customer is created in Help Scout
12
Change permissions
(FTP) when a conversation is created in Help Scout
13
Delete a folder
(FTP) when a new customer in Help Scout
14
Delete a folder
(FTP) when a new conversation started in Help Scout
15
Delete a folder
(FTP) when a customer is created in Help Scout
16
Delete a folder
(FTP) when a conversation is created in Help Scout